The Facilitator & Team Leader Handbook
for
Employee
Involvement Teams Employee
Involvement Teams
by Donald L. Dewar
This 700-page book contains everything you need to
know about employee involvement. The easy-to-read format includes sections
on the steering committee, facilitating, team leaders, selling the concept,
implementation, measurement, recognition, creating enthusiasm, problem-solving
techniques and many others.
In addition to the comprehensive facilitator section,
this ring-bound handbook contains QCI's Leader manual. The
book contains illustrations that tie in with QCI's Basic
8 videos.
Order # 30 In English-$59.00
Add To Shopping CartThe
Idea Generator-Quick & Easy Kaizen
Our hottest book is "The Idea
Generator-Quick & Easy Kaizen." This book is flying off the
shelf. For more detailed information click
here.
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Published!
The
Idea Generator-Quick & Easy Kaizen Workbook
Our new book is a 225 page workbook to
supplement "The Idea Generator-Quick & Easy Kaizen. For
more detailed information click here.
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Employee Involvement Team Leader
Manual & Instructional Guide
by Donald L. Dewar
This book is one of our most popular team training materials. During the
first
eight
employee involvement meetings, the leader instructs members in the eight
basic employee involvement techniques. The Leader Manual provides
hints and suggestions for the proper handling of each meeting. Scattered
throughout each lesson are suggestions that the leader stop the video to
ask questions about the process. This has been found to be an effective learning
aid. This book contains hundreds of illustrations that tie-in with QCI's Basic 8 videos.
Order # 21
In
English-$25.95
Order # 5211
In
Spanish-$25.95
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Employee Team Member
Manual
by Donald L. Dewar
More than 1 million copies sold! The materials
presented
in this manual, which
was written for problem-solving team members, appeal to all levels of employees.
There is an introduction, a lead-in question-and-answer section and eight
chapters on the basic problem-solving process, such as:
* Case Studies and Problem-Prevention Techniques
* Brainstorming
* Data-Collecting Techniques
* Data-Collection Formats Plus Graphs
* Decision Analysis Using Pareto
* Basic Cause-&-Effect Analysis
* Process Cause-&-Effect Analysis
* The Management Presentation
This book contains illustrations that tie in with the Basic 8
videos.
Order #11 In English-$17.95
Order # 5111
In
Spanish-$17.95
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Employee Involvement Teams
(Answers to 100 Frequently Asked Questions )
The title says it all. This booklet is an excellent tool for acquainting
management, steering committee members, supervisors and anyone else who should
have some knowledge of it, with the employee involvement team concept.
The question-and-answer format makes it quick and easy reading, but the
information it conveys is surprisingly
comprehensive.
Order # 40 In English
$6.45
Order # 5420 In Spanish $6.45
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Employee Involvement Team
(EIT) What You Should Know
About It
This shirtpocket booklet introduces employee involvement to potential
team members. It is presented in a question-and-answer
format.
Order # 50
In
English $2.95
Order #5510 In Spanish $2.95
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The Zero Meeting Leader
Manual
This book helps to assure that you will get the volunteers that you need
for your new quality circle/employee involvement teams.
This 33-page booklet provides specific guidance in conducting the zero
meeting and includes such topics as: pre-meeting activities, preparing the
leader, preparing the manager, conducting the meeting, and leader follow-up
to identify volunteers
The purpose of the zero meeting is to fully inform the employees so that
they can make a decision about whether or not to participate in a
team.
Order #8133 In English
$15.00
Order # 5803 In Spanish
$15.00
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Total Quality
Questions & Answers
This booklet vastly increases the reader's knowledge about quality, especially
total quality. The reader will understand how all the quality pieces fit
together and be able to make decisions based on factual information using
the proven QCI method: a step-by-step analysis of the process.
This is a "must read" book! Get your top people excited about quality
and the role they will play in your company's improvement
process.
Order # B71 In English
$8.00
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Outdated Quality vs. Total Quality
Revolution
This booklet shows the contrast between the philosophy of "outdated quality"
and the philosophy of "total quality." Only by understanding the differences
between these philosophies will we begin to make cultural and behavioral
changes.
Order # B88 In English
$5.95
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Histograms
This
easy-to-understand module describes the basic theory of frequency distribution
using a number of examples from work situations and personal life. Histograms
includes step-by-step instructions on how to construct histograms, as well
as methods of interpreting the results. A case study helps to bring a sense
of realism to the process. In addition, it contains several pages of instructions to help the
leader teach it to others.
Order # 1011 In English
$15.00
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Control Charts for Variable
Data
This book explains the relationship of control charts to histograms. Simple
X control charts (run charts) are introduced prior to explaining X
bar R control charts. This book presents
the steps necessary to construct X
bar R control charts and provides instructions
on how to interpret them. A case study exercise helps to clarify the process.
In addition, it contains several pages of instructions
to help the leader teach it to others.
Order # 1022 In English
$15.00
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Control Charts for Attribute Data
This book describes how and where to use attribute control charts. It also
describes how to construct control charts. It includes an excellent introduction
to np, p, u and c control charts. This section on interpreting the results
includes a comparison with X
bar R control charts.
In addition, it contains several pages of instructions
to help the leader teach it to others.
Order # 1033 In English
$15.00
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Stratification
Stratification builds on the concept of "divide and conquer" as it explains
this powerful problem-analysis tool. The viewer learns how problems can be
broken down in the quest for clues. The book presents examples of stratification
using a variety of quality control techniques: sampling, graphs, Pareto analysis,
histograms, control charts and cause-and-effect
diagrams. In addition, it contains several
pages of instructions to help the leader teach it to others.
Order # 1044 In English
$15.00
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Scatter Diagrams
This book provides enough theory to enable viewers to understand and use
scatter diagrams. The student quickly learns how to construct and interpret
scatter diagrams. This book contains two case studies: one from an office
situation and one from a commercial nursery. In addition, it contains several pages
of instructions to help the leader teach it to others.
Order # 1055 In English
$15.00
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Cost Benefit Analysis
This book takes the guesswork out of preparing a cost evaluation. This
time-saving method compares the costs and benefits of two or more potential
solutions in order to arrive at a priority ranking. Problems almost always
have more than one possible solution. Often, the solution that gives the
most benefits for the lowest cost is the best choice. Cost-benefit analysis
allows each proposed solution to be evaluated equally.
Order # 108 In English
$15.00
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Force Field Analysis
This book evaluates non-monetary factors, just as cost-benefit analysis evaluates
monetary factors.
A force field analysis should be
used to disclose any substantial non-monetary considerations that might make
one potential solution more attractive than another.
Order # 109
In English
$15.00
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Process Analysis
Before any process can be improved, it must be understood.
Process analysis can be utilized regardless of whether the process is in
the office, the factory or a service-related situation. Originally used
extensively by industrial engineers, this technique has been redesigned for
use by teams at all levels.
Order # 118 In English
$15.00
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Leader Skills & Techniques
This book equips you with the skills and techniques you need to lead your
team to spectacular results.
It discusses a number of topics,
such as leadership, essential communication, managing group decisions, the
use of visual aids and preparing your future.
Order # 115 In English
$15.00
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Team Problem-Solving Process
This eight-step team problem-solving process works as
well for management-level teams as it does for entry-level teams. The difference
lies in which techniques should be used at each step. This book will show
you the appropriate tools, and when and how to use them.
Order # 117 In English
$15.00
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Group Dynamics & Communication
Group interactions can often turn into unmanageable
situations. This book shows members how to take an insightful look at their
own behavior and to help turn the group's energy into productive activity.
Group Dynamics and Communications teaches teams to view situations in a
humorous and non-threatening way and gives 25 practical ways to deal with
conflict.
Order # 114 In English
$15.00
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Group Motivation & Incentives
This
dynamic book shows group leaders realistic
ways to inspire team activities. It also includes techniques to get people
to join the group, attend meetings and complete
assignments.
Order # 116 In English
$15.00
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Cost of Quality
This book teaches how to calculate the
cost of quality as it relates to the cost of conformance. Cost of Quality
helps teams communicate the importance of the need to conform to
requirements.
Quality can be measured. You cannot manage what you
cannot measure. There is dramatic shock value in stating the cost of quality
in dollar amounts. It usually vastly exceeds the expectations of managers.
After the initial shock, they typically take prompt and decisive
actions.
Order # B3004 In English
$15.00
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Goal Setting
Goal setting sets the stage for continued improvement in relationship to
the theme. It also introduces a way to graphically depict management by
objectives.
Order # B3005 In English
$15.00
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Flowcharting
A flowchart uses symbols to describe a process. Once thus described, the
process can be viewed with improved clarity and understanding. Then you will
be in a better position to control or improve it.
This book has received rave reviews. It will quickly
equip people at all levels to use this powerful process-improvement technique.
Flowcharting can be used in any work
setting.
Order # B119 In English
$15.00
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If you would like to contact us to order materials or get more
information
click here to email
us!
or you can call us at (800) 527-8875
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