All You Gotta Do Is Ask by Norman Bodek & Chuck Yorke

How often do you ask the people who work for you or with you:

What can you do to improve customer service?

What can you do to reduce costs and improve safety?

What can you do to improve the throughput and the environment at the same time?

And do you ever ask them:

What can you do to make your work easier, more interesting and improve your skills and capabilities?

We very rarely ask.  We talk about empowerment but do very little about it.

Toyota has two pillars for their success:  Lean manufacturing and the total elimination of non-value adding wastes and “Respect for People.” You can praise people for their work but even more importantly is to allow people to come up with small creative ideas so that they can feel real value for themselves. 

A year ago Subaru employee’s implemented on the average 108 ideas each and saved the company over $5,000 per employee.  Last year Arvin Meritor, in Michigan, received 21 ideas per employee and saved $4,285 per employee.  To learn what and how they do it is to simply read All You Gotta Do Is Ask.

“All You Gotta Do Is Ask explains how to promote large number of ideas from your employees, something most organizations do very poorly, if at all. The people who manage such organizations are either unaware of the power of employee ideas, or they don’t know how to tap it.  This easy-to-read book will show you why it is important to have a good idea system, how to set one up, and what it can do for you, your employees, and your organization.  You will become a much more effective manager as a result.  Your people will be happier, you (the manager) will be less stressed, and your unit’s performance will rise to levels you could not have come close to in any other way.” – Alan G. Robinson, professor University of Massachusetts and author of Ideas Are Free.

“A very simple approach and a very powerful message centering on the brainpower each employee can bring to work and how leaders can tap into it.” – David Veech, Manager, Lean Certification Programs, University of Kentucky

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